Meet Our IBHS Team
LaNiyia McDuffie
IBHS Billing Director
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LaNiyia has over 10 years of billing experience. As the Director of Billing, LaNiyia works with the whole team to make sure our youth are able to get the service they need. Billing, Math, Budgeting and Business have been a passion of LaNiyia’s since her high school days at Archbishop Prendergast and carried with her through adulthood.
LaNiyia joined Family Therapy and Consultation Service in 2021 to help build the Pennsylvania Programs, successfully managing any task that may come her way. Since the day she joined FTXCS, LaNiyia has been passionate about uplifting others and brightening the team’s day with a positive approach.
Madison Palladino
Administrative Assistant/Biller
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Madison is an Administrative Assistant over at the Pennsylvania branch! She assists the administrative staff with day to day necessities and is supportive in a multitude of ways. Madison is a pleasure to work with and brings energy and commitment to every initiative.
Madison has worked with children specifically in the mental health realm for the past 3 years, and she is currently pursuing her Master of Science Psychology degree at Villanova University
Ruth Baker
Administrative Assistant/Biller
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Ruth Baker is in the IBHS billing department. She is responsible for the electronic billing of IBHS insurance claims and the resolution of insurance problems and disputes. Ruth has over 30 years of experience in the field of accounting as well as many years of administrative and customer service experience. Ruth graduated from a technical business school and successfully completed the Health Claims Specialist program.
Ruth has extensive knowledge of insurance claims, insurance policies and the use of the ICD-10 coding and billing procedures. Ruth is a hard working, detail oriented and an organized individual that has contributed to our company’s growth. She plans to continue her professional career with FTXCS.
Lis Santamaria
IBHS Clinical Coordinator
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Lis Santamaría is a Clinician from Caracas, Venezuela. She has been working in the mental health field since 2006, mostly in non-traditional mental health settings such as community psychology, humanitarian intervention and qualitative research. She believes in developing a trusting therapeutic alliance to build on the strengths of her clients whether these are individuals, families or communities. Lis believes in multimodal and transdisciplinary frameworks to enhance teams and in mental health approaches that are infused with community based, trauma focused, intersectional and human rights based approaches.